Project adjustments
Project changes, cancellations and refunds
This page explains how changes to agreed creator sessions or project work are reviewed.
Change and cancellation process
1. Send a request
Send your request with your name, project details and the change you need.
2. Team review
The team checks the agreed scope, project status and any materials or work already committed.
3. Response
We reply with the available options, such as a revised scope or schedule.
4. Processing
Any approved refund is handled under the agreed terms and original payment route where possible.